Return and Refund Policy
Last updated: 2023-01-07
Thank you for shopping at OBOMart
If, for any reason, your order was
cancelled after initiation of Service(s), we invite
you to review our policy on refunds and returns.
The following terms are applicable for any Service(s) that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall
have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "OBOMART.com or
www.obomart.com "We", "Us" or "Our" in
this Agreement) refers to OBSELKON PRIVATE LIMITED having registered office in B-725, Chatra, Jharkhand-825401.
Product refers to the Website and/or mobile application.
Orders mean a request by You to purchase Service(s) from Us.
Service(s)refer to the “services provided by service providers or other services listed with
us offered for sale on our portal.
Website refers to OBOmart accessible from www.obomart.com whereas, “web application” or
“application” is refers to OBO mart
“You” means the individual accessing or using the Service, or the company, or other legal entity
on behalf of which such individual is accessing or using the Service, as applicable.
Conditions for Returns
In order for the Service(s) to be eligible for a return/cancellation, please make sure that:
The Service(s) was purchased as and not before the stipulated deadlines as in table 1.1
Different type of Service(s) served:
| Sl. No. |
Type of Service(s) / Item or category |
Examples |
Deadline for cancelling order |
| 01. |
Home Service (Technician) |
Electrician, Plumber, Mechanic |
Before departure |
| 03. |
Hotels/Rooms/Lodges/Banquet Halls/Resorts Booking |
All categories of bookings contained in |
Within 24 hours (for earlier booking upto 7 days) to 48 hours (for advance booking from 7 days onwards) |
| 04. |
Self-Drive/ On demand cabs |
All types of driven vehicles |
Within 2 minutes |
| 05. |
Home Service (professionals) |
Advocates, Architects, |
Within 200 minutes |
| 06. |
Home Service (organizer) |
Event organizer |
Within 24 hours |
| 07. |
(Home Service) Spa & Beauty |
Beauticians, Makeup Artists etc. |
Within 60 minutes |
| 08. |
Holiday Packages |
All kinds of packages contained in |
Within 24 hous |
Theirs is no cancellation fee will be charges in case if your order is
not initiated and departed (cancelled within given time). You may
track your order through the app. In case your order is initiated
and followed-up by service provider(s) then your order will treat
as un-cancelled.
In order to exercise Your right of cancellation and cancellation process you may track and cancel your order by,
By visiting this page on our website: www.obomart.com
Or, through mobile app
We will reimburse You no later than 3-4 working days from the time you cancel the order. We will use the same means of payment
as You used for the Order, and You will not charge any fee(s) for such reimbursement.
The following services cannot be returned/cancelled:
The supply of service(s) which according to their nature are not suitable to be
returned/cancelled.
The supply of service(s) which are, after delivery or during procurement, according
to their nature, engaged on job or deployed for job.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular Services may be refunded. Unfortunately, Services on additional discount sale cannot be refunded. This exclusion may not apply
to You if it is not permitted by applicable law.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]
By visiting this page on our website: www.obomart.com or through the app
as “OBO mart”